Privacy Policy

1. Information We Collect

We may collect different categories of information depending on how you use AfrikLingo.

2. How We Use Your Information

We may use information we collect to:

1. Create and manage your account.
2. Provide language-learning lessons and educational content.
3. Track your learning progress.
4. Personalize lessons and recommendations.
5. Provide AI-powered learning and conversation features.
6. Provide text-to-speech and speech-recognition functionality.
7. Process subscriptions and payments.
8. Send important account and service notifications.
9. Provide customer support.
10. Detect, prevent, and investigate fraud, abuse, and security incidents.
11. Diagnose technical problems and application crashes.
12. Improve the performance and functionality of AfrikLingo.
13. Develop new features and educational products.
14. Conduct analytics and understand how users interact with the Services.
15. Comply with applicable laws and legal obligations.
16. Protect the rights, property, and safety of AfrikLingo, our users, and others.

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we may process information based on:

• Your consent
• Performance of a contract with you
• Our legitimate interests
• Compliance with legal obligations
• Protection of vital interests
• Other lawful bases permitted by applicable law

Where we rely on consent, you may withdraw your consent where permitted by applicable law.

4. How We Share Information

We do not sell your personal information for money. We may share information with trusted third parties when reasonably necessary to operate AfrikLingo.

5. AI and Third-Party Processing

Some AfrikLingo features may rely on external AI, speech, cloud, or technology providers. When you use these features, information necessary to provide the requested functionality may be transmitted to the relevant provider.

We aim to select providers that maintain appropriate technical and organizational safeguards and that process information according to contractual and legal requirements. AfrikLingo may use different AI or speech technology providers over time as our Services develop. Where required, we will provide additional information about significant changes to how personal information is processed.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing the Services
• Maintaining your account
• Maintaining learning history
• Meeting legal obligations
• Resolving disputes
• Enforcing agreements
• Preventing fraud and abuse
• Maintaining security and backups

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and technical requirements. Some information may remain in backup systems for a limited period before being permanently deleted.

7. Data Security

We use reasonable technical and organizational measures designed to protect personal information from:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

Security measures may include encryption, access controls, authentication mechanisms, monitoring, secure infrastructure, and other appropriate safeguards. However, no internet-based service can guarantee absolute security.

8. International Data Transfers

AfrikLingo may use service providers located in countries other than the country where you live. As a result, your information may be transferred to and processed in other countries. Where required by applicable law, we will use appropriate safeguards for international data transfers.

9. Children's Privacy

AfrikLingo is intended for users who are legally permitted to use the Services under applicable law. We do not knowingly collect personal information from children in violation of applicable privacy laws. Where parental or guardian consent is legally required, we will take appropriate measures to obtain or verify such consent.

If you believe that a child has provided personal information to AfrikLingo without the required consent, please contact us so that we can investigate and take appropriate action.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Request restriction of certain processing
• Object to certain processing
• Request a copy of your information
• Withdraw consent where processing is based on consent
• Opt out of certain communications
• Lodge a complaint with a relevant data protection authority

Some rights may be subject to legal limitations. To exercise a privacy right, contact us using the information provided in the “Contact Us” section. We may need to verify your identity before completing certain requests.

11. Account Deletion

You may request deletion of your AfrikLingo account and associated personal information. When an account deletion request is completed, we will delete or anonymize information that we are not legally or legitimately required to retain.

Certain information may need to be retained for legal, security, fraud-prevention, accounting, or dispute-resolution purposes.

12. Cookies and Similar Technologies

Our websites may use cookies and similar technologies to:

• Keep users signed in
• Remember preferences
• Analyze website usage
• Improve website performance
• Maintain security
• Understand how users interact with our Services

You may be able to control cookies through your browser settings. Some functionality may not work correctly if certain cookies are disabled.

13. Analytics

We may use analytics and diagnostic technologies to understand how AfrikLingo is used. Analytics information may include:

• Screens or pages viewed
• Features used
• Session information
• Device information
• Application performance
• Crash information
• General usage patterns

Analytics information is used to improve the Services and identify technical or usability problems.

14. Marketing Communications

Where permitted by law, we may send information about:

• New features
• Product updates
• Educational content
• Promotions
• Special offers

You may opt out of marketing communications by using the unsubscribe mechanism included in the relevant communication or by contacting us. We may continue sending essential service communications, such as security alerts, account notifications, and transactional messages.

15. Third-Party Services and Links

AfrikLingo may contain links or integrations to third-party websites, applications, services, or platforms. We are not responsible for the privacy practices of third parties that we do not control. We encourage you to review the privacy policies of third-party services before providing them with personal information.

16. User-Generated Content

If AfrikLingo allows users to submit content, such as language examples, comments, recordings, learning materials, or other content, that content may be processed and stored as necessary to provide the relevant feature.

Users should avoid submitting confidential or sensitive personal information unless the feature specifically requires it.

17. Data Protection in Nigeria

AfrikLingo may operate in Nigeria and may process personal information belonging to users in Nigeria.

Where applicable, AfrikLingo will seek to comply with relevant Nigerian data protection requirements, including the Nigeria Data Protection Act and regulations or guidance issued by the relevant Nigerian data protection authorities. Where you have additional rights under the laws of another country or jurisdiction, those rights may also apply.

18. European Economic Area and United Kingdom Users

If you are located in the European Economic Area or the United Kingdom, applicable data protection laws may provide you with additional rights.

These may include rights relating to access, correction, deletion, restriction, objection, portability, and consent withdrawal. Where required, you may also have the right to lodge a complaint with the relevant data protection supervisory authority in your country.

19. California and Other U.S. State Privacy Rights

Depending on your state of residence and applicable law, you may have additional privacy rights.

These may include rights to access, delete, correct, or obtain information about the categories of personal information collected and how such information is used. AfrikLingo does not sell personal information for monetary consideration. Where applicable law provides additional rights, we will respond to valid requests in accordance with those requirements.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we may update the “Last Updated” date at the top of this policy.

For material changes, we may provide additional notice through the application, website, email, or another appropriate method. Your continued use of AfrikLingo after an updated Privacy Policy becomes effective means that you acknowledge the updated policy, to the extent permitted by law.

21. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is handled, please contact AfrikLingo through our official support or privacy contact channel.